Do you offer delivery?
yes, If you need us to deliver then there would be a charge to cover travel costs. This is offered at your time of enquiry and we would simply need the address and timings to [...]
Do you take a deposit?
Yes, when you book your hire we require a 25% non refundable deposit to secure the booking. The remaining balance is due on the day of hire unless you have a credit account with us.
What is the cancellation policy?
If a hire is cancelled within 7 days before the event then 50% of fee is payable, within 48 hours 100% of the hire fee is payable.
Damage, theft or loss of equipment while on hire
You as the hirer are responsible for any damage, loss or theft of equipment and liable for replacement or repair costs.
Do you come and do a site visit?
Yes, we could come and do a site visit to access the location and requirements.
Will you do a site visit?
Yes, we would visit the venue to discuss requirements and assess the venue for the quote.
What is the shortest and longest hire period?
The minimum hire charge is 24 hrs and there is no timescale for the length a hire can be. The longer a hire is for the daily hire rate would be reduced. Contact us with [...]
What documents do I need for hiring equipment?
We require photographic ID in the form of a UK driving licence OR UK passport which we will take copies and retain. We also require 2 forms proving your home address. These can be a [...]